The essentials
- Check the actual product and route before sending stock.
- Manufacturer documents support review; they do not automatically approve a shipment.
- Battery returns need a separate check, especially if an item is damaged.
Start with what is inside
A shop category can hide important transport details. A lamp may contain a battery; a gift set may include fragrance. Describe each component and its material or composition.
- Product name, intended use and component photos
- Battery type, model, capacity and whether it is loose or inside equipment
- Liquid, powder or aerosol ingredients and manufacturer information where relevant
Let the route review come before the shipment
Airlines and other operators can set additional restrictions. Acceptance depends on the exact goods, packaging, destination and selected service. Not every liquid or powder is dangerous goods, but its classification still needs checking. A safety data sheet may help; it is not always enough for transport classification.
Treat damaged batteries and returns separately
An outbound approval does not automatically cover a return. A damaged or safety-defective battery can be unsuitable for air transport. Ask the team to review the condition and handling before arranging a return label or asking a buyer to post it.
A simple first conversation is enough
Tell us the product and destination country. If more technical information is needed, the team can identify it for the proposed route before stock or an order is released.
Questions sellers ask
Does a safety data sheet mean my product is approved to ship?
No. It can support the review, but classification, packaging and the selected operator’s requirements still need confirmation.
Should I send stock first and sort the documents out later?
Check sensitive goods before sending stock. Start with the product and destination; the team can tell you what still needs confirmation.
Sources behind this guide
Public carrier and industry resources inform these preparation notes. The team confirms the requirements for your product and route.
- IATA: dangerous goods guidance
Air-cargo classification responsibilities and operator restrictions. Product acceptance still needs a shipment review.
- IATA: 2026 battery guidance
2026 cargo guidance on battery type, configuration and damaged batteries; current regulations and operator variations also apply.
- UPU: customs and restricted articles
Postal restrictions vary by destination. Postal guidance does not establish acceptance on an express route.